Last updated: 16 August 2026
Privacy Policy
This Privacy Policy explains how Pearce Buy Ltd, trading as Rise & Defy, collects, uses and protects personal information when you visit or purchase from riseanddefy.com.
1. Who We Are
The data controller responsible for personal information processed through Rise & Defy is:
Pearce Buy Ltd
Trading as Rise & Defy
Company No. 09452636
Registered in England and Wales
Registered office: Kemp House, 152–160 City Road, London, England, EC1V 2NX
Email: admin@riseanddefy.com
2. Information We Collect
Depending on how you interact with our website, we may collect:
- your name;
- email address;
- telephone number;
- billing address;
- shipping address;
- order details;
- products purchased;
- communications with us;
- account information where customer accounts are enabled;
- IP address;
- browser and device information;
- website usage information;
- cookie information;
- marketing preferences; and
- information required to prevent fraud or secure transactions.
3. Payment Information
Payments may be processed by specialist third-party payment providers.
Where payment details are entered directly into a payment provider’s secure system, Rise & Defy may not receive or store your complete card details.
Payment providers process information according to their own terms and privacy policies.
4. How We Use Your Information
We may process personal information to:
- process purchases;
- take and administer payments;
- produce and fulfil products;
- arrange delivery;
- provide tracking information;
- communicate about orders;
- manage returns, refunds and replacements;
- provide customer support;
- prevent and investigate fraud;
- operate and secure our website;
- maintain accounting and business records;
- comply with legal obligations;
- understand and improve website performance; and
- send marketing communications where permitted.
5. Our Legal Bases for Processing
Where UK GDPR or similar legislation applies, we may process personal information because:
Contract: processing is necessary to take steps at your request or fulfil our contract with you.
Legal obligation: processing is necessary to comply with applicable laws.
Legitimate interests: processing is necessary for legitimate business purposes, provided those interests do not override your rights.
Consent: where required, we may process information based on consent, such as certain forms of electronic marketing or non-essential cookies.
6. Printful
We use Printful as a production and fulfilment provider for many Rise & Defy products.
To manufacture and deliver an order, we may provide Printful with information necessary to complete the order, such as:
- customer’s name;
- shipping address;
- contact information;
- product ordered; and
- order or fulfilment information.
Printful operates a worldwide fulfilment network, so information required for order fulfilment may be processed in different locations depending on where an order is produced and delivered.
7. Other Service Providers
We may provide information to service providers where reasonably necessary to operate Rise & Defy.
These may include:
- ecommerce providers;
- website hosting providers;
- payment processors;
- fulfilment providers;
- postal and courier services;
- email providers;
- analytics services;
- security and fraud-prevention providers;
- professional advisers; and
- accounting or tax providers.
We only provide information reasonably necessary for the relevant purpose.
8. International Data Transfers
Because Rise & Defy serves customers internationally and uses international service providers, personal information may be processed outside your country.
Where applicable data protection law requires safeguards for international transfers, we will take appropriate measures or rely on a legally recognised transfer mechanism.
9. Cookies
Riseanddefy.com may use cookies and similar technologies for purposes including:
- operating the shopping basket;
- remembering website preferences;
- website security;
- account functionality;
- analytics;
- advertising or marketing, where applicable.
10. Marketing
Where permitted by law, we may send information about Rise & Defy products, promotions or news.
Where consent is required, we will obtain it.
You may unsubscribe from marketing communications at any time using the unsubscribe facility provided or by contacting us.
11. Data Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected or where retention is required for legitimate legal, accounting, tax, fraud-prevention or business purposes.
Retention periods may therefore differ depending on the type of information.
12. Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
UK GDPR requires organisations to use appropriate technical and organisational security measures when processing personal data.
13. Your Privacy Rights
Depending on your location and applicable law, you may have rights relating to your personal information.
These may include the right to:
- request access to your information;
- correct inaccurate information;
- request deletion;
- restrict certain processing;
- object to certain processing;
- receive certain information in a portable format;
- withdraw consent where processing relies on consent; and
- complain to an appropriate data protection authority.
These rights are subject to applicable legal conditions and exemptions.
14. UK Data Protection Complaints
If you have a concern about our use of your personal information, please contact us first at:
Where UK data protection law applies, you may also have the right to complain to the Information Commissioner’s Office (ICO). The ICO recommends that UK-based organisations identify the relevant supervisory authority in their privacy information.
15. Children’s Privacy
Rise & Defy products are intended for adults.
Our website is not intended to knowingly collect personal information directly from children who are not legally able to provide the relevant consent in their jurisdiction.
16. Changes to This Privacy Policy
We may update this Privacy Policy as our website, services, providers or legal obligations change.
The current version will be published on riseanddefy.com with its latest revision date.
17. Contact
For privacy enquiries or requests:
Pearce Buy Ltd trading as Rise & Defy
Company No. 09452636
Registered in England and Wales
Registered office: Kemp House, 152–160 City Road, London, England, EC1V 2NX
Email: admin@riseanddefy.com