Last updated: 16 August 2026
Shipping & Delivery
Rise & Defy ships to customers in many countries worldwide.
Rise & Defy is a trading name of Pearce Buy Ltd, a company registered in England and Wales.
Our products are produced on demand and fulfilled by specialist fulfilment partners, primarily Printful.
Because products are made after an order is placed, delivery consists of two stages:
Production / fulfilment time + shipping time = estimated delivery time
Order Fulfilment
Most Printful products are currently fulfilled within approximately 2–5 business days.
Fulfilment times may vary depending on the product, printing or embroidery method, fulfilment location, stock availability, order volume and seasonal demand.
Fulfilment time does not include shipping time.
Worldwide Shipping
We ship to many destinations worldwide.
Shipping availability depends on the product, customer’s location, carrier availability and fulfilment network.
Some countries, regions or individual products may not be available for delivery because of legal restrictions, carrier restrictions or fulfilment limitations. Printful currently delivers to most countries but maintains restrictions for certain destinations, and these can change over time.
If we cannot fulfil an order to your delivery address, we will contact you and, where appropriate, cancel the affected order and refund any payment due.
Estimated Delivery Times
Shipping time varies by destination.
Printful currently advises that shipping after fulfilment can generally range from approximately 1–8 business days for domestic shipments and 1–20 business days for international shipments, depending on destination and shipping method.
These are estimates rather than guaranteed delivery dates.
The estimated delivery information displayed during checkout or provided after an order is placed should therefore be treated as an estimate unless we expressly state otherwise.
Fulfilment Locations
Your order may be produced at different fulfilment facilities around the world.
Printful automatically routes orders based on factors including the customer’s delivery address, product availability, printing method and fulfilment capacity.
As a result, a Rise & Defy order does not necessarily ship from the United Kingdom.
Separate Shipments
If you order more than one item, the products may occasionally be produced at different locations.
Your order may therefore arrive in more than one package and on different dates.
Shipping Charges
Any shipping charge payable to Rise & Defy will be shown during checkout before you place your order.
Shipping charges may vary depending on:
- delivery destination;
- product type;
- number of products;
- fulfilment location; and
- shipping method.
You will have an opportunity to review the total order price before making payment.
Tracking
Where tracking is available, tracking information will normally be sent after your order has been dispatched.
Please allow time for the carrier’s tracking system to update after receiving your shipping confirmation.
Customs, Duties and Import Taxes
International orders may be subject to customs procedures, import taxes, duties or other charges imposed by the destination country.
Where such charges have not already been collected as part of your purchase, they may be payable by the recipient.
These charges are determined by the relevant authorities and are outside our direct control.
Customers are responsible for complying with applicable import requirements in their country.
Delivery Delays
Occasionally orders may take longer than expected because of circumstances including:
- carrier delays;
- customs processing;
- extreme weather;
- public holidays;
- unusually high order volumes;
- stock or fulfilment issues;
- local delivery disruption; or
- circumstances outside our reasonable control.
If your estimated delivery date has passed and your order has not arrived, please contact us.
Lost Orders
If you believe your package has been lost in transit, please contact us as soon as reasonably possible at:
We will investigate the shipment with our fulfilment and delivery partners.
Printful currently requires lost-in-transit fulfilment claims to be made within 30 days of the estimated delivery date, so prompt notification helps us investigate the issue. This supplier claim period does not remove any statutory consumer rights you may have.
Incorrect Delivery Addresses
Customers are responsible for entering an accurate and complete delivery address.
If you notice an error after placing your order, contact us immediately.
Because orders can enter fulfilment quickly, we cannot guarantee that an address can be amended after production or shipping has begun.
Additional shipping costs may apply if an order needs to be resent because the customer supplied an incorrect or incomplete address.
Contact Us
For questions concerning shipping or delivery:
Rise & Defy
A trading name of Pearce Buy Ltd
Company No. 09452636
Registered in England and Wales
Registered office: Kemp House, 152–160 City Road, London, England, EC1V 2NX
Email: admin@riseanddefy.com